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These cookies do not store any personal information. Page Printing Received Faxes You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again. Try receiving from another fax machine. Turn on Auto Reduction. See Printing a reduced incoming fax on page Suggestions Check that the machine is plugged in and switched on.
Page Sending Faxes For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page Error Messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. Ink Empty Black The ink cartridge is empty. The machine will stop all print operations. See Transferring faxes to another fax machine on page You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.
Press Menu 9, 0, 2. Enter the fax number to which the Fax Journal report will be forwarded. Open and close the Upper Jam Clear Cover to clear the error. Pull the paper tray 1 out of the machine.
Pull out the jammed paper 1. Make sure that there is no jammed paper left in the corners of the machine. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Page Routine Maintenance Routine maintenance Replacing the ink cartridge Your machine is equipped with an ink sensor. The ink dot counter automatically monitors the level of ink in the cartridge.
When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD. Page 94 Note If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged. The ink cartridge has its own correct position.
Insert the ink cartridge in the direction of the arrow on the label. Lift the lock release lever gently and push it until it clicks, and then close the ink cartridge cover. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used.
Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty Clean the white bar 2 and the glass strip 3 with isopropyl alcohol on a soft lint-free cloth. Checking the print quality If faded or streaked text appear on your output, some of the nozzles may be clogged. Touching the print head may cause permanent damage and may void the print head's warranty.
Page Checking The Ink Volume Check the dpi test print to see if number 5 most closely matches number 0. If the number 5 sample of the dpi is the best match, press 1 Yes to finish Alignment Check, and go to step g.
If another test print number is a better match for dpi, press 2 No to choose it. Page Packing And Shipping The Machine Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Page Pack the printed materials and additional parts in the original carton as shown below. Do NOT pack the used ink cartridges in the carton. Close the carton and tape it shut.
Troubleshooting and Routine Maintenance User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. Page To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup menu. You can scroll more quickly through each menu level by pressing a or b for the direction you want.
Page Menu Table Menu Table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. General Setup 1.
Mode Timer 2. Paper Size 3. Page You can personalize these codes. Cuts the size of incoming faxes. Automatically stores any incoming faxes in its memory if it runs out of paper. Fax 2. Setup Send Continued In Fax mode only 2. Fax Resolution 7. Overseas Mode 3. Set Quick- 1. One-Touch Dial Dial 4. Report Setting 1. Transmission 2. Journal Period Options 1.
Fine Photo — 3. Delayed Fax 4. Brother Gearmotor delivers the ultimate peace-of-mind by offering an industry leading warranty: a full five years on our entire line of standard products. Get the supplies and information you need to keep your Brother DTG printer running at maximum efficiency. Kofax ControlSuite allows you to secure, govern, and manage you documents with content-aware unified printing, document capture, and workflow process automation - right from your Brother device.
Featuring reliable, convenient delivery of Brother Genuine ink and toner, Refresh EZ Print Subscription combines commitment-free print plans with the peace of mind of never having to buy ink or toner again! If you are looking to purchase more than 5 printers or MFPs for your business, contact business sales.
Contact Business Sales. Buy Genuine Brother Refurbished Products. Shop Now. Shop Our Weekly Deals. For Business. Discontinued Product. What are you looking for? Products Printers. Other products. Other business areas. Find a Brother dealer You can purchase Brother products from our recommended online resellers or at a trusted retailer near you. Where to buy. Buy Supplies Where to buy Contact us.
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