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I think this is misleading because I had help from HP one time and they remote logged into my laptop. So I am confused. Your explanation is very complete but you must be using a higher version of Vista because my System Properties window does not look like yours. You have 3 options plus Users info to complete under the Remote tab.
I do not. So, am I wasting my time trying to do the impossible with Home Edition? How did HP connect to me? Thank you. I would suggest that you read through the whole forum carefully before attempting this procedure.
Notice that if you have Vista Home Basic the process will not work at all, so first you will have to determine which version of Vista you have. You will also need to know whether or not you have installed Service Pack 1, because if you have, you will need to use the additional patch. Depending on which version of Vista you are running, your System Properties window will look slightly different than mine.
Windows Remote Assistance is a way to let someone connect to your computer remotely and help you solve a problem. Thanks to both Donna and Tom for responding. Both were helpful. Tom had what I was looking for. Apparently I was asking for the wrong thing. Windows Remote Assistant works for what I want to do. Donna thanks for the link. Grampy, Both of these procedures allow you to connect to a remote computer, but there is a major difference.
With Remote Desktop Connection you have access to all of the files, applications, and resources on the remote computer, but while you are connected, the remote computer screen will appear to be blank. Windows Remote Assistance, on the other hand, was designed to allow a technical person or just a friend or colleague to assist a user at another location with their computer or to show them how to do something.
Both the client computer screen and the remote computer screen will display the same thing. Now here is the bad news. Windows Remote Assistance can be used to access the Home editions of Vista, but you cannot use the Home editions to connect to other computers!
So are you totally frustrated, yet? I think there are a lot of other Windows Vista Home edition users that are in the same boat. The good news is that there are several third party applications that will work for you.
I would suggest that you give one of these a try.
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