Update your profile. Microsoft account Microsoft account dashboard More Need more help? Expand your skills. Get new features first. Was this information helpful?
Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Sorry this didn't help. Thanks for your feedback. RichardEller Sr. Thought I had a solution to this in a recent forum question but it wasn't. I received a suggestion I go to my windows live mail account and properties and then open 'Server' and it would allow me to change my email there but it doesn't as it won't allow me to type anything in the space provided for email password.
Only way I can get anything in that space is check 'remember password box' and my old email password is there although not in actual word print and if I retype a new password there it always reverts to my old password even thought I click apply and then ok at the bottom of that pane..
Another suggestion was I check remember password. So that means I am just signed in all the time using my old password again! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question We recommend following the steps below to resolve your password issues. If you already tried this but it didn't work, move ahead to Step 2: If you can't reset your password.
For your protection, Microsoft must verify your identity before you can proceed with resetting your password. How to verify your identity depends if you previously added security info to your account and if you can still access them. Select from the two options below. Option 1: You received and can select a verification option. Option 2: No verification options are given or you can no longer access any of the options. Try the solutions listed in Step 2: If you can't reset your password.
If those don't work either, or if you selected I can't receive a code from this verification page, you'll begin the account recovery process. Go directly to Step 3: Help with the Microsoft account recovery form for tips to complete that process. Depending on the contact method you chose, retype the first part of the email address or the last four digits of the phone number hinted at in the previous window. Tip: If you didn't receive a message, check your junk folder or if you selected the phone option, make sure your phone has service and can receive texts, and verify your phone isn't set up to block texts from unknown numbers.
If you successfully reset your password, now is a good time to set a reminder to verify your security contact info, or make changes to it. See Security best practices for more info. Step 2: When you can't reset your Microsoft account password. Table of contents. Microsoft account help. Overview and sign in help. Password reset and recovery. Forgot username. Security and verification codes. Locked or compromised accounts. Account activity and closed accounts.
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